By accessing the BFM Wellness website and engaging our services, you agree to comply with and be bound by the following terms and conditions.
1. Professional Services
BFM Wellness provides professional counselling services. While counselling can be highly beneficial, outcomes cannot be guaranteed. Our services do not replace medical treatment, and in cases of severe psychiatric conditions, a referral to a specialist may be required.
2. Appointments and Cancellations
Sessions must be booked in advance. If you need to cancel or reschedule an appointment, we require at least 24 hours' notice. Failure to provide sufficient notice may result in the full consultation fee being charged.
3. Payment Terms
Payment for sessions is due either prior to or immediately following the consultation, depending on the agreed-upon arrangement. BFM Wellness reserves the right to suspend services if accounts are in arrears.
4. Online Counselling
Online counselling requires a stable internet connection and a private space. While we use secure platforms, clients are responsible for ensuring the privacy of their physical environment during virtual sessions.
5. Website Use
The content provided on this website is for informational purposes only and does not constitute professional advice. BFM Wellness is not liable for any actions taken based on the information provided on this site.
6. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be updated on this page.