At BFM Wellness, we are committed to protecting your privacy and ensuring the confidentiality of your personal information in accordance with the Protection of Personal Information Act (POPIA) and ASCHP ethical guidelines.
1. Information We Collect
We collect personal information necessary to provide you with professional counselling services. This may include your name, contact details, medical history, and notes taken during sessions. Information submitted via our website forms is also collected.
2. How We Use Your Information
Your information is used strictly for therapeutic purposes, appointment scheduling, and necessary administrative tasks (such as billing). We do not use your personal information for marketing purposes without your explicit consent.
3. Confidentiality and Disclosure
All information shared during sessions is strictly confidential. We will not disclose your personal information to any third party without your written consent, except where required by law or in situations where there is a clear risk of harm to yourself or others.
4. Data Security
We implement appropriate physical and technical safeguards to secure your personal records and prevent unauthorised access or disclosure.
5. Your Rights
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate.
6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at info@bfmwellness.co.za.